Redeem Reward Points

We want you to know that all of your work within the NeuroFlow app is working towards improving your overall mental and physical health. Physical and mental health are linked, and we know it takes work on your end to continue improving. This is why the reward points that you earn can be redeemed for gift cards directly within the app!

* If you do not see the opportunity to redeem gift cards within the app this means that the organization you've joined NeuroFlow through has not opted into this functionality. 

How do the Reward Points Work?

• Every 100 points you earn is worth $1 towards a gift card. You must have at least 500 points to redeem a gift card, which is equivalent to $5. 
• Reward points expire after 9 months of inactivity, so be sure to check in consistently.
• You can earn 1,000 points within 30 days. This works on a rolling basis, meaning it is judged on the 30 days before the present day.
• If your organization has not set a different limit, you can redeem up to 20,000 points per day!

How to Redeem Reward Points

On the Mobile App:

1) Click the star in the top right corner of the home screen.

2) Select the "Pick a Gift Card" button. 

3) If you have 1000 points or more, you can choose the amount you'd like to redeem in $5 increments (ie: $5, $10, $15, etc).

4) Last, select a gift card! You can choose from Amazon, Buffalo Wild Wings, Starbucks, Target, Home Depot, or Walmart. 

Where can you find more information about these Reward Points? Look directly on your NeuroFlow home page, or the Rewards page after pressing the star icon. You may see a "Did You Know" tile highlighting our reward system. Clicking on the tile will give you a detailed explanation.

     

On the Web:

1) Click the star in the top right corner of the home screen.

2) Select the "Pick a gift card" button.

3) Select where you'd like to get your gift card from.

4) Confirm your gift card redemption by pressing the "Get gift card" button.

Please feel free to reach out to [e-mail] for any questions.