Risk Management Slide-Out

This feature helps to support your workflow for Urgent and At Risk individuals. 

The Risk Management Slide-Out, found on the right-hand side of the Care Team Dashboard when you click on the urgent and at-risk icons, allows you to view the details of each alert and determine the next steps to care for individuals.

How to Access the Risk Management Slide-out:

From the Patient Dashboard

1. Click the icon for Urgent or At-Risk under the notifications column

2. The Risk Management Slide-Out will appear on the right with info about the alert

In the Patient Profile

1. Filter for Urgent or At-Risk alerts and then click into an individual's profile.
2. On the top right under "Notifications," click the icon for Urgent and/or At-Risk 

3. The Risk Management Slide-Out will appear on the right.

4. The "Details" section will give insight into when and why the alert was triggered, as well as the history of alerts that person has triggered. If the urgent alert was triggered by a written response and the patient allowed "read-access," for that activity, you will be able to click that activity listed in blue and see the details of the results.

If there are several reasons for the trigger, you will be able to click "x reasons" and get more in-depth information on each of the reasons. 

5. In the "What's next?" tab, you'll get suggestions on follow-up activities or resources you can assign to that patient. Available contact information and emergency contacts are listed (if added by the individual).

5. Once you have reviewed the Urgent and At-risk alert details, you can clear the alert by simply clicking on the "Clear Alert" at the top right of the Risk Management Slide-Out.

For any questions or assistance about the Risk Management Slide-Out, please contact [e-mail].