Automated Notifications

Individual Notifications

NeuroFlow has automatic notifications that are used to promote engagement and individual compliance. These notifications "nudge" individuals through notifications to ensure they remain engaged in the platform. 

The notifications that individuals receive come from: 

• Assignments from platform users (email, app push notification, platform notification)
• Assignment reminders (email, app push notifications)
• Overdue Assignments (app push notifications)
• Rewards Points (app push notifications)
• Mood, pain, and sleep ratings (app push notifications)

Platform User Notifications

NeuroFlow wants to ensure that platform users can fully maintain individuals' activity, so as to reduce the time spent with repetitive tasks (i.e. reminder phone calls) in providing holistic care for individuals. 

In the platform, platform users will see an icon in the Notifications column on the Care Team Dashboard and in client dashboard when an individual has completed activities. Additionally, there will be icons for Urgent  and At Risk.

NeuroFlow can send email notifications for Urgent and At Risk alerts for individuals. Admins will receive emails for these Urgent and At Risk individuals regardless of any setting for extra vigilance. 

• These email notification to Admins will be sent daily at 9 AM (EDT) or 8 AM (EST) for any urgent and at risk individuals who have not already been cleared within the platform.

 

For any questions or further assistance, please contact [e-mail].