Client Dashboard

Client Dashboard

The Client Dashboard allows you to review details about an individual's engagement and progress over time. Below is a walk-through of each section within the Client Dashboard:

Patient Information

The Patient Information section is a snapshot of basic information about an individual such as when the individual was created, their diagnosis, and who their Care Team is. Right above this section, you have to option to add tags that are relevant to the patient. 

Engagement 

The Engagement section gives you a glance into an individual's compliance with the app focusing on assessment compliance and questionnaires taken. You can view your client's engagement over the current month or for all time. 

Notifications

Notifications allow you to see at a glance the following:

• Urgent Notifications - by simply clicking on "View Details" or "View Data", you will be taken immediately to the tab for that alert. You'll see the summary of the trigger, what it was caused by, and several more details. For more information on how Urgent and At Risk alerts work, see our article Filtering & Reviewing Urgent Alert Notifications.
• Monthly Reviews - quickly access and review your client's monthly review by clicking "Review now"
• Activities - you can quickly review all activities by clicking on "Review Now"

For more information or options, click the "Actions" tab. 

The options are as follows:

• Send Invite - used to send an invitation to the individual
• Edit - used to edit a client's information
• Delete - used to deactivate a client
• Assign - used to assign specific assessments or activities for the client. Check out this how-to article for more details about Assigning Activities.
• Do Questionnaire - this will allow you to do in-house questionnaires on behalf of your client. To learn more about how to do an in-person questionnaire, follow this link. 
• Explore Content - here is where you can explore your client's Guided Content. To learn more about Guided Content, follow this link.
• Notes - you can enter Client notes via this link. To learn more about adding notes, please follow this link.    

Activity Log

The Activity Log is a condensed view to find an individual's list of risk alerts, activities, and Monthly Reviews. You can review any urgent notifications and access all Monthly Reviews through the Activity Log. View the activities of an individual and mark them as "Read" or "Unread" in the Activities log (check the box next to the activity and click "Mark as Read"). You can delete repeating activities here by checking the box next to the activity and clicking "Delete" (note that completed activities cannot be deleted).

Progress

You can easily view an individual's progress over time in an easily readable graph for the following activities. To learn more about viewing progress please visit the Tracking Progress page. 

• Severity graph - track a user's severity score over time. To learn more about NeuroFlow's severity score, please visit the Severity Score page.
• Questionnaire Severity - to learn more about NeuroFlow's questionnaires, please visit the Questionnaires and Surveys page. 
• Trackers - to learn more about Neuroflow's Trackers, please follow the link here. 
• Steps - to learn how to track steps on NeuroFlow, please follow the link here.

Please reach out to [e-mail] for any questions.