CoCM Statuses

In NeuroFlow's manage dashboard, you can track your patients' progression through the CoCM program by managing their status. Maintain accurate documentation for billing and ensure proper care coordination among your care team.

Status Descriptions

There are 5 CoCM statuses that you can mark your patients as:

1. Pending Consent
2. Declined Program
3. Active Treatment
4. Maintenance Planning
5. Discharged

Here are the descriptions and use cases for each CoCM Status:

Updating Patient Status

Instructions:

1. Go to the patient profile 
2. Click the "Actions..." button in the top right corner and select "Edit"
3. Scroll down to "Current Program" and select Collaborative Care Model (CoCM).
4. Select an option from the dropdown under "CoCM Program Status"

When you initially choose the CoCM for the patient, you will only be able to choose "Pending Consent" or "Active Treatment" from the dropdown.

After saving a patient's status as 'Pending Consent', you can then update their status to any option except "Maintenance Planning" and "Discharged". Some of the choices are not CoCM statuses but are instead reasons that a patient would go from "Pending" consent to "Discharged".

Note: Statuses cannot be reversed once they are saved in the patient's account.

Pending Consent to Discharged Reasons

If you choose "Active Treatment," you'll be required to enter the enrollment start date. You can either choose the current date or any date before that. Note: If you want to start a new episode of care/CoCM enrollment for that patient, you'll need to end the current episode of care first. 

After "Active Treatment" is selected, you can only either choose the "Maintenance Planning" status or the "Discharged." 

After you choose the "Discharged" status, you'll need to select a Discharge Reason before you can save the change.

Discharge Reasons

Best practices

• Apply the "Active Treatment" status as soon as the patient has been enrolled, as this is one of the requirements to generate a Monthly Review.
• Complete all documentation, including the Monthly Review, before discharging a patient. 

Please reach out to [e-mail] for any questions.