🚀 Major Features & Enhancements
🗣️ Expanded Spanish Language Support
Spanish SDOH Assessment Integration: The Social Determinants of Health (SDOH) assessment is now supported in Spanish, enabling Spanish-speaking patients to complete assessments in their preferred language.
👩💻 Enhanced Integration Capabilities
Omnichannel Email Assessment Delivery: Enhanced assessment delivery system now supports email communication channels in addition to existing SMS and in-app delivery methods. When contact method is available and proper consent is in granted, assessments will be delivered via SMS and e-mail.
🔧 Enhanced User Interface & Experience
Client Table Sorting Enhancement: Improved client management interface now supports "Sort by Selected" functionality, enabling healthcare teams to prioritize and organize patient lists more effectively. This enhancement allows providers to quickly identify and work with specific patient subsets, improving workflow efficiency during patient review sessions and care coordination activities.
Treatment Plan Generation Optimization: Enhanced monthly review processing now includes improved treatment plan generation logic, preventing automatic creation of treatment plans. Only when the Treatment Plan is modified on the generation screen, will a Treatment Plan update result. This optimization ensures clinical teams maintain clean treatment plan documentation while preserving existing care planning workflows and reducing administrative overhead.
SMS/Email Assessment (Omnichannel) Enhancements: Now in Pilot
We're excited to announce several powerful SMS/Email Assessment (Omnichannel) enhancements that are now available in pilot. These features represent a significant advancement in how healthcare providers can engage with patients across their preferred communication channels. If you're interested in participating in the pilot program for any of these enhancements, please contact your NeuroFlow Client Executive. We anticipate rolling out these features to all customers in October 2025.
Available Pilot Features:
Omnichannel Assessment Delivery: Unified patient communication across app, SMS, and email channels with clear due dates, reminders, recurrence within template functionality, and preference-based routing based on consent- all while maintaining HIPAA compliance.
Enhanced Omnichannel Customization: Complete branding control including custom email addresses, URL personalization, logo integration on verification screens and emails.
Intelligent Assessment Deduplication: Smart logic that prevents duplicate assessments within a 7-day window, automatically expiring redundant SMS/email links or To-Do list assignments when one assessment is completed.
Micro-Content After SMS/Email Assessment: Immediate support delivery for high-scoring patients via SMS/email, featuring support tools to provide instant assistance and encourage app registration.
These enhancements address key enterprise requirements for flexible, branded patient engagement while streamlining care delivery workflows. Contact your Client Executive today to learn more about joining the pilot program.
🔮 Coming Soon
Expected in the next 1-2 releases (within 4 weeks)
Workflow Automations enabled by schedule feeds Integrations will soon support ingestion of patients scheduled data, allowing for pre-configuration to automate the sending of of assessment and content based on upcoming patient appointments. This enhancement will provide healthcare organizations with streamlined patient information synchronization and reduce manual data entry requirements.
Spanish Language Journey Support We're adding a new Spanish Journeys category with over 30 Spanish journeys, enabling Spanish-speaking users to access health resources without requiring individual assignment. This category will default “off” and be available in the Journey Gallery to be toggled on, as needed, providing flexible control over Spanish-language content deployment.
Quicker Assessment Review Enhanced assessment review capabilities that will streamline the clinical review process for healthcare providers. This feature will allow quicker linking from the Patient landing page to review any assessments (View Results) completed within the past 30 days.
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