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  1. NeuroFlow
  2. I'm an Individual User
  3. Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

  • Your NeuroFlow Platform will soon be called Onward by NeuroFlow
  • What is NeuroFlow?
  • How do I deactivate(delete) my Account?
  • Video Won't Load
  • Setup TouchID or FaceID: iPhone and Android
  • What Is a Confirmation Code, and Where Do I Find Mine?
  • My Birthday Is Incorrect
  • My App Won't Update, Even Though I Press the Button in the App Store
  • Modify Push Notifications on the NeuroFlow App
  • When Am I Supposed to Write Journals?
  • What Are Journal Entries and Where Can I Find Them?
  • Is My Data Protected (Is NeuroFlow HIPAA-Compliant)?
  • To Do List Notifications
  • I Never Received an Email I Was Supposed to Get
  • Do I Have to Log in Using My Phone?
  • How Can I Access NeuroFlow?
  • I Need Support with My App, How Do I Get in Touch?
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